Standard Shared Shuttle Service

Affordable, reliable transfers between Auckland Airport and Waikato region

Shared Rides

Travel with other passengers going the same direction to reduce costs

Door-to-Door

Convenient pickup and drop-off at your specified location

Fixed Price

Know your fare upfront with no surprises

How Our Shared Shuttle Works

1

Book Your Ride

Reserve your seat online in advance to guarantee your spot. Limited schedules available.

2

Receive Confirmation

Get your booking confirmation with approximate pickup time. Exact time confirmed a day prior.

3

Meet Your Driver

At the airport, follow signs to the pre-booked transport meeting point to find your driver.

4

Enjoy Your Ride

Relax in our comfortable shuttle as we take you to your destination.

Traveling to Auckland Airport

  • Pickup Time

    Your booking confirmation will include an approximate pickup time. The exact time will be confirmed the day before travel once all pickups are scheduled.

  • Shared Experience

    You'll be sharing the vehicle with other passengers booked individually. All passengers are unknown to each other.

Traveling from Auckland Airport

  • After Arrival

    Clear customs promptly to avoid delays. You may need to wait for other passengers arriving on same or different flights.

  • Flight Delays

    If your flight is delayed more than 45 minutes, contact us at 0800 777 826. The shuttle may leave without you, but we'll transfer you to the next available shuttle.

Where to Find Us

Auckland International Airport

After clearing customs through the sliding doors:

  1. Turn left
  2. Follow signs for "Pre-booked Transport Meeting Point"
  3. Look for our driver with "Supervan Shuttle" sign opposite the Spark shop
Important: Make contact with your driver immediately after customs. Do not go elsewhere as your driver will be looking for you.

Auckland Domestic Airport

When arriving at domestic terminal:

  • Our driver will meet you in arrivals with your name
  • Alternatively, shuttle will be parked outside JetStar Terminal (Gate 7 or 9)

Can't find your driver? Call us immediately at 0800 777 826

Frequently Asked Questions

What areas do you service?

We provide airport shuttle services throughout Auckland, including the CBD, North Shore, South Auckland, East and West Auckland, and selected outer suburbs. Please check with us if you are unsure whether your location is included.

Do I need to book in advance?

Yes, we recommend booking in advance to guarantee your spot, especially during peak travel times. Same-day bookings are accepted subject to availability.

How do I book a shuttle?

You can book online through our website, by calling our customer service number, or via email. Instant confirmations are provided for online bookings.

What are your operating hours?

Our shuttles operate 24 hours a day, 7 days a week, including public holidays. However, pre-booking is recommended to avoid disappointment.

How will I find my driver at the airport?

After clearing customs, please turn left from sliding doors towards pre booked transport Meeting point (detailed instructions will be in your confirmation email). Your driver will be holding a Supervan Shuttle sign and may also contact you via phone or text. Please don't turn right from the sliding doors as this will take you out of the terminal.

What happens if my flight is delayed?

We monitor flight arrivals in real-time. If your flight is delayed, we will adjust your pickup time accordingly at no extra cost. Just ensure you've provided your correct flight number.

How much luggage can I bring?

Each passenger is allowed 1 large suitcase and 1 carry-on. If you have extra luggage or oversized items (like surfboards or bikes), please let us know in advance so we can accommodate your needs.

Can I cancel or change my booking?

Yes, bookings can be changed or cancelled free of charge up to 24 hours before your scheduled pickup time. For last-minute changes, please contact our team directly.

Ready to Book Your Shared Shuttle?

Limited seats available - Reserve your spot today!

Book Now

Or call us at 0800 777 826 for assistance